PRIVACY POLICY A&Y Premier Service

Effective Date: September 5, 2026

A&Y Premier Service (“A&Y Premier Service,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you visit aypremierservice.com, how we use that information, how certain service providers may process it on our behalf, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us or request service through our website.

This may include:

• Name
• Telephone number
• Email address
• City or service location
• Type of service requested
• Information contained in your message or service request

We ask that you do not submit sensitive information through our contact forms, such as Social Security numbers, payment card numbers, financial account credentials, medical information, or passwords.

2. Information Collected Automatically

When you visit our website, certain technical information may be generated automatically by the website, hosting provider, or related infrastructure.

This information may include:

• IP address
• Browser type
• Device information
• Date and time of access
• Pages or resources requested
• Server and security logs

This information may be used for website operation, security, troubleshooting, and performance monitoring.

3. How We Use Your Information

We may use information submitted through the website to:

• Respond to your inquiry
• Contact you regarding a requested service
• Schedule or discuss service appointments
• Provide customer service
• Maintain records related to an inquiry or service
• Protect the website and our systems from misuse, fraud, or security threats
• Comply with applicable legal obligations

Submitting a request through the website does not obligate you to purchase a service and does not by itself create a service contract.

We do not sell personal information collected through the website.

4. Contact by Phone, Email, or Messaging

If you provide a telephone number, email address, or contact us through WhatsApp, we may use that method to respond to your inquiry or communicate about a service you requested.

Information submitted for a service inquiry will not be treated as consent to receive unrelated promotional text messages or marketing communications where separate consent is required by law.

5. Formspree

Our website uses Formspree to process submissions made through our online contact forms.

When you submit a form, the information you enter is transmitted to Formspree for processing and may be stored in our Formspree account. Formspree may also forward the submission to the email address used by A&Y Premier Service to receive customer inquiries.

According to Formspree's published documentation, form submissions are stored within Formspree accounts. Formspree states that its services are hosted using Amazon Web Services in the United States and that it uses encryption for data in transit and at rest.

Formspree processes information according to its own privacy, security, and contractual practices.

6. Website Hosting and Email — Namecheap

Our website and business email services are hosted or supported through Namecheap.

In connection with hosting and email services, Namecheap may process technical information necessary to operate the website and email system. Depending on the services being used, this may include:

• Server logs
• Visitor IP addresses
• Website files
• Email logs and messages
• SSL-related information
• Backups
• Other information stored as part of the hosting account

Namecheap states that, in its hosting relationship, its customer acts as the controller of hosted personal information and Namecheap acts as a processor.

Information submitted through Formspree that is delivered to our business email account may therefore also be stored within the email infrastructure and backups associated with our hosting provider.

7. Other Service Providers

We may use third-party companies solely when reasonably necessary to operate, secure, maintain, or support the website and our communications.

These service providers may process information on our behalf only as necessary to provide their services or as otherwise permitted by their applicable terms and privacy policies.

We do not authorize service providers to sell customer inquiry information on our behalf.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Responding to inquiries
• Providing requested services
• Maintaining appropriate business records
• Resolving disputes
• Preventing fraud or abuse
• Complying with legal requirements

Copies of information may remain temporarily in system backups or third-party systems according to their normal retention processes.

9. Data Security

We take reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or disclosure.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Florida law may require businesses that maintain certain types of personal information to take reasonable measures to protect that information and, under applicable circumstances, provide notice following a qualifying security breach.

10. Children’s Privacy

This website and the services of A&Y Premier Service are primarily intended for adults seeking residential or commercial property services.

The website is not directed to individuals under 18, and we do not knowingly seek to collect personal information from minors.

In particular, we do not knowingly collect personal information from children under 13. U.S. federal law, including the Children’s Online Privacy Protection Act (COPPA), provides specific protections regarding the online collection of personal information from children under 13.

If we learn that we have received personal information from a minor in circumstances where collection is inappropriate or requires consent under applicable law, we will take reasonable steps to delete or otherwise address the information as appropriate.

11. Your Choices and Requests

You may contact us to request that we:

• Correct inaccurate contact information
• Update information you previously provided
• Delete information from an inquiry when reasonably possible
• Answer questions about how information submitted through the website is handled

Certain information may need to be retained when reasonably necessary for legal, security, accounting, dispute-resolution, or legitimate business purposes.

12. Third-Party Links and Services

Our website may contain links or contact options that lead to third-party services, such as WhatsApp.

Once you interact directly with a third-party service, that service's own privacy policy and terms may apply.

A&Y Premier Service is not responsible for the independent privacy practices of third-party websites or platforms.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, service providers, or applicable laws change.

The effective date displayed at the top of this page will indicate when the current version became effective.

14. Contact Us

If you have questions or requests regarding this Privacy Policy or personal information submitted through our website, contact: